Responsible Gaming Policy

At BitBetWin, we see online casino games as a positive way for adults to have fun. However, we are also aware of the gaming issues that some players might have. That’s why we support responsible gaming and raise awareness about, prevent, and solve such problems.
Our goal for BitBetWin’s Responsible Gaming Policy is to decrease the negative effects of gaming issues and encourage responsible gaming.
It's our responsibility to ensure that you have a good time. And also, take precautions to ensure you don't fall victim to the social and financial harms of gaming.
Please follow the numerous tools and information on this page to play responsibly.

Safe Measures to Play in a Fun and Responsible Manner

We encourage you to play BitBetWin’s casino games safely and responsibly. Safe gameplay is when you:

  • Determine how long you play and the amount you deposit. There is no internal or external pressure to deposit a certain amount.
  • Have a fun and immersive gaming experience.
  • Play your favorite games in a balanced way (in moderation) and not too much.
  • Don’t play games as a form of escape from work, family, or other responsibilities in life.
  • Stop playing games when you’re not in control of your activities or don’t feel okay.
  • Don’t play games if you’re over-drinking or under the influence of other substances.

Do You Have a Problem: Use These Questions to Find Out

Are you showing signs of gaming problems or addictions? Use the questions below to find out:

  • Do you play casino games online for a long time alone?
  • Do people complain about your gaming?
  • Do you take more time playing casino games than working or taking care of other crucial responsibilities?
  • Do you feel like you don’t want to spend your money made from gaming on anything else?
  • Do you play casino games mostly because of disappointments, arguments, having a bad day, frustrations, etc.?
  • Do you lie about the amount of money used in gaming to people close to you, like your friends, spouse, etc?
  • Do you steal, borrow, or lie to keep gaming?
  • Has gaming made you not focus or interested in your family, friends, or other things you enjoy?
  • What do you do when you run out of money when gaming?
  • Do you feel down and want to play casino games again?
  • Do you keep gaming until you lose all your money?
  • Do you feel like you have to win your money back quickly when you lose?
  • Does gaming make you sad or even suicidal?

If the answer is yes to most of these questions, there’s a high chance you have a gaming issue. Thankfully, there are support groups that can help you recover quickly. Find out more in the next section.

Support Groups to Help with Gaming Issues

Below are some gaming support groups dedicated to helping players recover from gaming problems quickly. These organizations offer crucial advice and assistance. Please contact one of the below support groups:


Offers a range of services which connects callers with local resources for gaming addiction. They provide confidential support and can assist with treatment options, financial counseling, and


Provides support specifically for the families and loved ones of people with gambling problems. They offer meetings and resources to help individuals deal with the impacts of gambling issues within the family. Details about their services can be found

SMART Recovery

Offers a science-based recovery program for gaming and other addictive behaviours. They provide self-help meetings both online and in person which focus on empowering individuals to manage addictive

No Underage Gaming

You must be at least 21 years old to create an account, and we ensure everyone follows this rule with no exceptions.